Patient Keeper Multi-Factor Authentication

Beginning on June 30, Multi-Factor Authentication will be required to access Patient Keeper.  Please find the pertinent documents below.

Please note that to access Patient Keeper starting on June 30, all users must:

1. Have an active eTenet account
2. Know their eTenet username/password
3. Be enrolled in MFA through eTenet
4. Have at least one MFA method configured
5. Okta Verify Push
6. Okta Verify Code
7. SMS Text

Patient Keeper Multi-Factor Authentication Instructions 

Patient Keeper Multi-Factor Authentication Instructions for Handheld Devices

Patient Keeper Multi-Factor Authentication Instructions for Desktop Workstations

Need Help?

Call Tenet Service Desk for eTenet registration help:  800-639-7575

Call Informatics/Field Support for general MFA questions (please note local team does not have access to eTenet accounts other than TenetID)

To login eTenet: https://login.etenet.com/

To register for an eTenet: https://secure.etenet.com/portalaccess/registration

To reset password on eTenet: https://secure.etenet.com/portalaccess/resetpassword/