Insurance Benefits and Financial Obligations

Congratulations on the upcoming arrival of your new family member!

Childbirth is a special occasion, and we are honored that you have chosen Baylor Scott & White Medical Center – Frisco to care for you during this important time.

Registering for Your Delivery

We encourage patients to register for delivery as early as possible—ideally by the fourth month of pregnancy. To make the registration process simple and convenient, you may complete a registration form by clicking here.

Understanding Your Financial Obligations

Once we receive your registration form, we will contact your insurance provider to verify your benefits, deductibles, and coinsurance. If you have already paid part of your deductible to your obstetrician, we will take that into account when determining your financial responsibility for delivery.

Many insurance plans have high deductibles or co-pays. Early pre-registration allows us time to explore payment plan options and seek other financial solutions well in advance of your due date. We kindly request that patients pay their portion of the estimated charges or co-payments at least two weeks before delivery.

We also accept CareCredit, which offers interest-free financing for 24 months. You can apply for Care Credit by clicking here. For additional questions or assistance, please get in touch with one of our pre-certification specialists listed below.

Refund Policy

If, for any reason, you do not deliver at Baylor Scott & White Medical Center – Frisco after making advance payments, we will process a refund within two business days.

Contact Information

If you have any questions regarding your insurance benefits or financial arrangements, our team is available Monday through Friday from 8:00 a.m. to 4:30 p.m.

Business Office Specialist Contact:

Richard Smart – Business Office Director | 214.407.5350

Tasha Sanders – Business Office Coordinator | 214.407.5363 

Laura Parma – Business Office Coordinator | 214.407.5298

Thank you for allowing us to be a part of this special journey.  We look forward to assisting you and your family!