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[**COVID-19:  Learn about our Safe Care plan and important updates**.](https://baylorfrisco.com/covid-19)

About

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Welcome to Baylor Scott & White Medical Center – Frisco

Welcome,

We believe that healthcare should be about you and your family. We strive to deliver healthcare compassionately and to act with absolute integrity. Our team of professionals will work closely with you and your family to provide an ideal patient experience.

We want to help you heal quickly and get back to the life you enjoy.

We want to put your mind at ease by including you as an active participant in your care. Our goal is to involve you in every aspect of your care. We will rely on you to give us accurate information regarding your medical history, home medications and pain level and to voice any concerns you may have during your stay. It is important to remember that you play a significant role in your recovery.

Our goal is to make you feel comfortable and secure throughout this process. Please ask any questions or share any concerns with the staff so that we can make this experience the best for you. We are committed to you, our patient, and want you to receive quality care during your visit with us. Thank you for allowing us to care for you. It is our privilege to be your healthcare provider.

Sincerely,

Trevor Castaneda

Trevor Castaneda, CEO, Baylor Scott& White Medical Center, Frisco

Hospital Pricing Information

Under the Affordable Care Act and guidelines established by the United States Department of Health and Human Services, each hospital operating within the United States must make public on the internet in a machine-readable format a list of the hospital’s standard charges for items and services provided by the hospital and the hospital’s standard charges for each diagnosis-related group (“DRG”), updated annually.  The hospital’s “chargemaster” is a comprehensive listing of the standard prices established by the hospital for individual services and supplies provided by the hospital, and may be accessed below. The hospital’s average charges for each DRG may be accessed below.

Please click here to access the hospital’s chargemaster report.

Please click here to access the hospital’s average charges for each DRG.

For any assistance regarding this information, please call 214.407.5349.

 

Awards and Accreditations

High Performing in Hip and Knee Replacement SurgeryU.S. News & World Report, Date Awarded: 2018-2019, 2019-2020
Center of Excellence for Shoulder Replacements, The Joint Commission, Date Awarded: 2019Joint Commission experts evaluated compliance with advanced disease-specific care standards and total hip and knee replacement requirements, including orthopedic consultation, and pre-operative, intra-operative, and post-surgical orthopedic surgeon follow-up care.  Baylor Scott & White Medical Center – Frisco is recognized for its commitment to provide patient care safely and efficiently.
Blue Distinction Center for Bariatric Surgery, Date Awarded: 2019, 2020Blue Distinction Centers for Bariatric Surgery provide comprehensive inpatient bariatric surgery services and procedures. These Centers have lower readmission rates and fewer reoperations.
Aetna Institute for Quality for Bariatric Surgery 2020
Center of Excellence for Bariatric Surgery with Optum HealthCare 2020 
Guardian of Excellence Award, Date Awarded: 2013-2019This award honors clients who have reached the 95th percentile for patient experience, engagement, or clinical quality performance. Guardian of Excellence Awards is awarded annually to clients who sustain performance in the top 5% for each reporting period for the award year.
Center of Excellence for Total Hip and Knee Replacements, The Joint Commission,   Date Awarded: 2017, 2018, 2019 Joint Commission experts evaluated compliance with advanced disease-specific care standards and total hip and knee replacement requirements, including orthopedic consultation, and pre-operative, intra-operative, and post-surgical orthopedic surgeon follow-up care.  Baylor Scott & White Medical Center – Frisco is recognized for its commitment to provide patient care safely and efficiently.
Center of Excellence for Spinal Surgery, The Joint Commission, Date Awarded:  2018, 2019  Joint Commission experts evaluated compliance with advanced disease-specific care standards and spinal surgery requirements, including orthopedic consultation, and pre-operative, intra-operative, and post-surgical orthopedic surgeon follow-up care.  Baylor Scott & White Medical Center – Frisco is recognized for its commitment to provide patient care safely and efficiently.
5 Star Quality Rated Hospital, Centers for Medicare & Medicaid Services, Date Awarded: March 2019, 2020
Best Place to Work in Dallas Forth Worth – Large Division, Dallas Business Journal, Date Awarded:  2018
Comprehensive Center for Metabolic and Surgery Patients, American College of Surgeons, Date Awarded: 2012, 2015, 2018, 2019, 2020Comprehensive Center Accreditation acknowledges the commitment to providing and supporting quality improvement and patient safety for metabolic and bariatric surgery patients.  As an accredited program, Baylor Scott & White Medical Center – Frisco demonstrates yearly that the center meets the needs of patients by providing multidisciplinary, high-quality, patient-centered care

Mission

The mission of Baylor Scott and White Medical Center – Frisco is to provide the opportunity to every individual within Frisco and the surrounding communities the highest standard of quality health care services, designed with excellence and safety foremost, delivered with dignity and demonstrated with respect to those we serve.

Insurance Accepted

State of Texas Medicaid
Medicaid (Traditional)

Aetna
PPO, HMO, POS, Whole Health and Medicare Advantage Plans

Ambetter

BCBS
PPO, Blue Advantage HMO (BAV)

Cigna
PPO, HMO, POS

DART Employee Benefit Plan

Humana
PPO, HMO, POS and Medicare Advantage Plans

GEHA

Healthsmart
All commercial products

Humana

Hunt Regional Healthcare
Hunt Regional Employees Only

Medicare
Traditional Medicare Parts A and B

Oscar

Private Health Care System (PHCS)
**Contact Business Office for accepted plans**
Beech Street
Texas True Choice
Multiplan

SmartCare/Imagine Health Network
All commercial products (WalMart, Sams, Home Depot)

Scott & White Health Plan
HMO, PPO, Medicare

Tricare
For Life, Standard (Note: Baylor Scott & White – Frisco does not accept Tricare Prime)

UHC
PPO, HMO, POS, Choice Plus, Medicare

Board of Managers

Donita Fleming, PT, MHM, FACHE
Mickey Morgan, MD
Chairman
5575 Warren Pkwy
Suite 304
Frisco, TX, 75034
Phone: 214-618-6200
Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.

Website: –

 

Jimmy Laferney, MD, Chief Medical Officer
Chief Medical Staff Officer

Chief Medical Staff Officer

Mark Allen, MD
North Dallas Urology Associates
5300 West Plano Parkway
Suite 200
Plano, TX, 75093
Phone: 972-612-8037

 

Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.

Website: – www.northdallasurology.com

LaVone Arthur
Bret Brodax
Bret Brodnax
Dale Burleson, MD
Texas Colon & Rectal Surgeons
4708 Alliance Blvd.
Pavillion I, Ste 770
Plano, TX, 75093
Phone: 972-526-0910

 

Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.

Website: www.tcrscolondoctors.com

Jerri Garison
Ewen Tseng, MD
Collin County ENT
8380 Warren Parkway
Ste. 504
Frisco, TX, 75034
Phone: 972-596-4005

 

Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.

Website: www.collincountyent.com

Executive Committee

Ishaq Syed, MD
3800 Gaylord Parkway, Suite 810
Frisco, TX  75034
Phone: 469-800-7200

 

Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.

Website: www.syedmd.com

Stephen Lieman, MD
Chief of Staff
North Dallas Urology Associates
5300 West Plano Parkway
Suite 200
Plano, TX, 75093
Phone: 972-612-8037

 

Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.

Website: www.northdallasurology.com

Scott Fitzgerald, MD, Vice Chief of Staff
Vice Chief of Staff
Jimmy Laferney, MD, Chief Medical Officer
Chief Medical Staff Officer

Chief Medical Staff Officer

Jay Jaffee, MD, Secretary
Secretary
Berry Fleming, MD
Personalized Women’s Healthcare
3108 Midway
Suite 201
Plano, TX, 75093
Phone: 972-473-2020

 

Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.

Website: – www.pwhcare.com

Lam Le, MD
Surgical Institute
5220 W. University Drive
Suite 100
McKinney, TX, 75071
Phone: 469-800-5036

 

Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.

Website: www.surgicalinstitutedocs.com

Keith Matheny, MD
Collin County ENT
8380 Warren Parkway
Ste. 504
Frisco, TX, 75034
Phone: 972-596-4005

 

Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.

Website: www.collincountyent.com

Michael S. Schwartz, MD, MBA

PRIMARY OFFICE
OrthoTexas Physicians & Surgeons
5757 Warren Parkway
Suite 180
Frisco, TX 75034

Phone: 214-618-5502

 

WEBSITE
www.orthotexas.com

AREAS OF INTEREST
Shoulder Reconstruction
Knee Reconstruction

SPECIALTIES
Orthopaedic Sports Medicine
Orthopaedic Surgery

BOARD CERTIFICATIONS
Orthopaedic Sports Medicine
Orthopaedic Surgery

Management Team

Trevor Castaneda, CEO
Chief Executive Officer
Kevin Coats, CFO
Chief Financial Officer
Randi Elliott, RN, Chief Nursing Officer
Chief Nursing Officer
Thomas Terrell, Associate Administrator of Clinical Services
Associate Administrator of Clinical Services
Stacy Erickson, RN, Associate Administrator Quality and Risk Management
Associate Administrator Quality and Risk Management

Hospital Phone Directory

Main Switchboard — 214.407.5000

Administration — 214.407.5015

Bariatric Coordinator — 214.407.5260

Business Office — 214.407.5359

Dine on Demand — 214.407.5757

Emergency Department  — 214.407.5322

Human Resources — 214.407.5016

Imaging Services — 214.407.5071

Joint Replacement Center — 214.407.5054

Laboratory — 214.407.5283

Medical Records — 214.407.5375

Medical Staff Services — 214.407.5002

Nursing Administration — 214.407.5190

Pastoral Care — 214.407.5015

Physician Referral — 1.855.4.FRISCO (437-4726)

Pre Admission Testing — 214.407.5166

Public Relations — 214.407.5157

Patient Registration — 214.407.5271

Respiratory Therapy — 214.407.5293

Security Escort — 214.407.2222

Sleep Lab — 972.473.2333

Spine Surgery Coordinator — 214.407.5168

Urgent Care — 214.407.5310

Women’s Services/Obstetrics — 214.407.5506

For a full list of physicians on the Baylor Scott & White Medical Center – Frisco medical staff click here or call 1.855.4.FRISCO (437-4726) for a physician near you.