About
Welcome to Baylor Scott & White Medical Center – Frisco
Welcome,
We believe that healthcare should be about you and your family. We strive to deliver healthcare compassionately and to act with absolute integrity. Our team of professionals will work closely with you and your family to provide an ideal patient experience.
We want to help you heal quickly and get back to the life you enjoy.
We want to put your mind at ease by including you as an active participant in your care. Our goal is to involve you in every aspect of your care. We will rely on you to give us accurate information regarding your medical history, home medications and pain level and to voice any concerns you may have during your stay. It is important to remember that you play a significant role in your recovery.
Our goal is to make you feel comfortable and secure throughout this process. Please ask any questions or share any concerns with the staff so that we can make this experience the best for you. We are committed to you, our patient, and want you to receive quality care during your visit with us. Thank you for allowing us to care for you. It is our privilege to be your healthcare provider.
Sincerely,
Trevor Castaneda, CEO, Baylor Scott& White Medical Center, Frisco
Awards and Accreditations
Center of Excellence for Shoulder Replacements, The Joint Commission, Date Awarded: 2019
Joint Commission experts evaluated compliance with advanced disease-specific care standards and total hip and knee replacement requirements, including orthopedic consultation, and pre-operative, intra-operative, and post-surgical orthopedic surgeon follow-up care. Baylor Scott & White Medical Center – Frisco is recognized for its commitment to provide patient care safely and efficiently.
Blue Distinction Center + for Spine Surgery, Date Awarded: 2019
Blue Distinction Centers+ for Spine Surgery provide comprehensive inpatient spine surgery services; including discectomy, fusion, and decompression procedures. These Centers have lower readmission rates and fewer reoperations.
Guardian of Excellence Award, Date Awarded: 2013-2019
This award honors clients who have reached the 95th percentile for patient experience, engagement, or clinical quality performance. Guardian of Excellence Awards is awarded annually to clients who sustain performance in the top 5% for each reporting period for the award year.
High Performing in Hip and Knee Replacement Surgery, U.S. News & World Report, Date Awarded: 2018-2019
Center of Excellence for Total Hip and Knee Replacements, The Joint Commission, Date Awarded: 2017, 2018, 2019
Joint Commission experts evaluated compliance with advanced disease-specific care standards and total hip and knee replacement requirements, including orthopedic consultation, and pre-operative, intra-operative, and post-surgical orthopedic surgeon follow-up care. Baylor Scott & White Medical Center – Frisco is recognized for its commitment to provide patient care safely and efficiently.
Center of Excellence for Spinal Surgery, The Joint Commission, Date Awarded: 2018, 2019
Joint Commission experts evaluated compliance with advanced disease-specific care standards and spinal surgery requirements, including orthopedic consultation, and pre-operative, intra-operative, and post-surgical orthopedic surgeon follow-up care. Baylor Scott & White Medical Center – Frisco is recognized for its commitment to provide patient care safely and efficiently.
5 Star Quality Rated Hospital, Centers for Medicare & Medicaid Services, Date Awarded: March 2019
Best Place to Work in Dallas Forth Worth – Large Division, Dallas Business Journal, Awarded: 2018
Comprehensive Center for Metabolic and Surgery Patients, American College of Surgeons, Date Awarded: 2012, 2015, 2018
Comprehensive Center Accreditation acknowledges the commitment to providing and supporting quality improvement and patient safety for metabolic and bariatric surgery patients. As an accredited program, Baylor Scott & White Medical Center – Frisco demonstrates yearly that the center meets the needs of patients by providing multidisciplinary, high-quality, patient-centered care
Mission
The mission of Baylor Scott and White Medical Center – Frisco is to provide the opportunity to every individual within Frisco and the surrounding communities the highest standard of quality health care services, designed with excellence and safety foremost, delivered with dignity and demonstrated with respect to those we serve.
Community Support
Baylor Scott & White Medical Center – Frisco values the community and aims to support various community organizations. Below is a partial list:
American Heart Association
American Junior Golf Association
Boys and Girls Club of Collin County
CASA of Collin County
Conference USA
Cornerstone Ranch
Dallas Baptist University – Tom Landry Award Program
Dirk Nowitzki Heroes’ Foundation
Fellowship of Christian Athletes
Frisco Chamber of Commerce
Frisco Education Foundation
Frisco Family YMCA
Frisco Family Services
Frisco Fastpacs
Frisco Police Officers Association
Hendrick Scholarship Foundation
Living for Zachary
Lovepacs
North Texas Community Giving
The Samaritan Inn
Susan G. Komen Race for the Cure
Texas Legends Basketball
Insurance Accepted
State of Texas Medicaid
Medicaid (Traditional)
Aetna
PPO, HMO, POS, Whole Health and Medicare Advantage Plans
Ambetter
BCBS
PPO, Blue Advantage HMO (BAV)
Cigna
PPO, HMO, POS
DART Employee Benefit Plan
Humana
PPO, HMO, POS and Medicare Advantage Plans
GEHA
Healthsmart
All commercial products
Humana
Hunt Regional Healthcare
Hunt Regional Employees Only
Medicare
Traditional Medicare Parts A and B
Oscar
Private Health Care System (PHCS)
**Contact Business Office for accepted plans**
Beech Street
Texas True Choice
Multiplan
SmartCare/Imagine Health Network
All commercial products (WalMart, Sams, Home Depot)
Scott & White Health Plan
HMO, PPO, Medicare
Tricare
For Life, Standard (Note: Baylor Scott & White – Frisco does not accept Tricare Prime)
UHC
PPO, HMO, POS, Choice Plus, Medicare
Board of Managers
Mickey Morgan, MD
Chairman
5575 Warren Pkwy
Suite 304
Frisco, TX, 75034
Phone: 214-618-6200
Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
Website: –
Jimmy Laferney, MD, Chief Medical Officer
Chief Medical Staff Officer
Chief Medical Staff Officer
Mark Allen, MD
North Dallas Urology Associates
5300 West Plano Parkway
Suite 200
Plano, TX, 75093
Phone: 972-612-8037
Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
Website: – www.northdallasurology.com
LaVone Arthur
Bret Brodnax
Dale Burleson, MD
Texas Colon & Rectal Surgeons
4708 Alliance Blvd.
Pavillion I, Ste 770
Plano, TX, 75093
Phone: 972-526-0910
Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
Website: www.tcrscolondoctors.com
Jerri Garison
Ewen Tseng, MD
Collin County ENT
8380 Warren Parkway
Ste. 504
Frisco, TX, 75034
Phone: 972-596-4005
Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
Website: www.collincountyent.com
Executive Committee
Stephen Lieman, MD
Chief of Staff
North Dallas Urology Associates
5300 West Plano Parkway
Suite 200
Plano, TX, 75093
Phone: 972-612-8037
Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
Website: www.northdallasurology.com
Scott Fitzgerald, MD, Vice Chief of Staff
Vice Chief of Staff
Jimmy Laferney, MD, Chief Medical Officer
Chief Medical Staff Officer
Chief Medical Staff Officer
Jay Jaffee, MD, Secretary
Secretary
Berry Fleming, MD
Personalized Women’s Healthcare
3108 Midway
Suite 201
Plano, TX, 75093
Phone: 972-473-2020
Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
Website: – www.pwhcare.com
Lam Le, MD
Surgical Institute
5220 W. University Drive
Suite 100
McKinney, TX, 75071
Phone: 469-800-5036
Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
Website: www.surgicalinstitutedocs.com
Keith Matheny, MD
Collin County ENT
8380 Warren Parkway
Ste. 504
Frisco, TX, 75034
Phone: 972-596-4005
Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
Website: www.collincountyent.com
Michael S. Schwartz, MD, MBA
PRIMARY OFFICE
OrthoTexas Physicians & Surgeons
5757 Warren Parkway
Suite 180
Frisco, TX 75034
Phone: 214-618-5502
WEBSITE
www.orthotexas.com
AREAS OF INTEREST
Shoulder Reconstruction
Knee Reconstruction
SPECIALTIES
Orthopaedic Sports Medicine
Orthopaedic Surgery
BOARD CERTIFICATIONS
Orthopaedic Sports Medicine
Orthopaedic Surgery
Ishaq Syed, MD
Orthopaedic Associates of Dallas, LLP
3900 Junius
Ste. 500
Dallas, TX, 75246
Phone: 469-800-7200
Clicking on the links below will direct you to an independent physician practice website
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
that is not hosted or maintained by Baylor Scott and White Medical Center – Frisco.
Website: www.dallasortho.com
Management Team
Trevor Castaneda, CEO
Chief Executive Officer
Kevin Coats, CFO
Chief Financial Officer
Randi Elliott, RN, Chief Nursing Officer
Chief Nursing Officer
Thomas Terrell, Associate Administrator of Clinical Services
Associate Administrator of Clinical Services
Stacy Erickson, RN, Associate Administrator Quality and Risk Management
Associate Administrator Quality and Risk Management
Hospital Phone Directory
Main Switchboard — 214.407.5000
Administration — 214.407.5015
Bariatric Coordinator — 214.407.5260
Business Office — 214.407.5359
Dine on Demand — 214.407.5757
Emergency Department — 214.407.5322
Human Resources — 214.407.5016
Imaging Services — 214.407.5071
Joint Replacement Center — 214.407.5054
Laboratory — 214.407.5283
Medical Records — 214.407.5375
Medical Staff Services — 214.407.5002
Nursing Administration — 214.407.5190
Pastoral Care — 214.407.5015
Physician Referral — 1.855.4.FRISCO (437-4726)
Pre-Operative Testing — 214.407.5161
Public Relations — 214.407.5157
Patient Registration — 214.407.5271
Respiratory Therapy — 214.407.5293
Security Escort — 214.407.2222
Sleep Lab — 972.473.2333
Spine Surgery Coordinator — 214.407.5168
Urgent Care — 214.407.5310
Women’s Services/Obstetrics — 214.407.5506
For a full list of physicians on the Baylor Scott & White Medical Center – Frisco medical staff click here or call 1.855.4.FRISCO (437-4726) for a physician near you.
