Emergency Care

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Whether it’s a sprained ankle or the common cold, life’s little emergencies can take you out of the game. When they do, you can rely on us to be close. At Baylor Scott & White Medical Center – Frisco, we’re equipped to handle various emergencies in addition to our specialized medical departments and innovative services. Our emergency room is open 24 hours a day, 7 days a week. Know the warning signs for a medical emergency and if you are experiencing a medical emergency, please call 911 immediately or go to the nearest emergency room.

Emergency Department in the heart of Frisco

We’ve taken your emergency visit to a new level of quality care. When you visit our emergency department, a referral coordinator will be assigned to help you receive the right care, even after you’ve returned home. We’ll make your appointment with the right specialists and provide resources to help ensure you receive the full continuum of care. With advanced technology and top-notch staff, Baylor Frisco will see you through your emergency efficiently, and with the quality care you expect from Baylor.

When to go to an Emergency Room

All too often, illness or injury appears out of the blue.  Knowing the difference between urgent care and emergency care and where to seek treatment could save your life in a medical emergency.

The following are just some of the symptoms that could indicate you need to visit the emergency room:

  • Chest pain or difficulty breathing
  • Weakness or numbness on one side of the body
  • Slurred speech
  • Fainting or change in mental state
  • Serious burns
  • Head or eye injury – concussion or confusion
  • Broken bones and dislocated joints
  • Fever with a rash
  • Seizure
  • Sever cuts that may require stitches
  • Facial lacerations
  • Abdominal pain
  • Vaginal bleeding during pregnancy

When to go to Urgent Care

In cases where you’re experiencing minor to moderate symptoms, then it may be best to visit Urgent Care instead. Some of these symptoms include:

  • Fever without a rash
  • Running nose
  • Sore throat
  • Mild Asthma
  • Moderate flu-like symptoms
  • Sprains and strains
  • Small cuts that may require stitches
  • X-ray
  • Back pain
  • Earache
  • UTI

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FAQs

Although COVID-19 isn’t always deadly, it can be dangerous if the symptoms are severe. If you have COVID-19 and have difficulty breathing, persistent pain or pressure in the chest, are confused, cannot wake up or stay awake, or have gray or blue discolored, it is an emergency, and they should call 911 immediately.

While our emergency department wait times are relatively short, wait depends on various factors, including the severity of the medical condition and the number of patients currently in the ED.  So that we can provide appropriate prompt care, patients are seen by order of severity of their condition.

The short answer is no. An urgent care facility will be for mild to moderate illnesses or injuries that won’t result in your death or loss of a limb but can’t be put off until you see a regular doctor; you should go to an urgent care provider.  

If the situation is a life or death illness or injury or is an injury that could result in the loss of a limb, it is considered an emergency and should be handled in an emergency room.

It’s often hard to know whether to go to an urgent care center or the emergency room.  With the symptoms below, you should  GO TO URGENT CARE:

  • Fever without a rash
  • Running nose
  • Sore throat
  • Mild Asthma
  • Moderate flu-like symptoms
  • Sprains and strains
  • Minor cuts that may require stitches
  • X-ray
  • Back pain
  • Earache

In the case of any life-threatening emergency or critical care event, you should immediately dial 911 or head to the closest emergency room.  Symptoms that indicate when to go to the emergency room:

  •  Chest pain or difficulty breathing
  • Weakness or numbness on one side of the body
  • Slurred speech
  • Fainting or change in mental state
  • Serious burns
  • Head or eye injury – concussion or confusion
  • Broken bones and dislocated joints
  • Fever with a rash
  • Seizure
  • Severe cuts that may require stitches

The term used when an establishment has to prioritize the amount of care they can provide is triage. Triage is the assignment of degrees of urgency to wounds or illnesses to decide the order of people that need care the most will be treated while others will have to wait.

Emergency care is when a person needs life or death treatment as soon as possible to avoid death or the loss of limbs. Healthcare systems around the nation provide emergency room services for people who have become deathly ill, have been in catastrophic accidents, or have been severely injured.

While all EDS can stabilize the most critical patients, other services like neurology, cardiology, and GI services may require a transfer to another hospital with specialists on-hand to help patients with specific health issues.