Visiting a Newborn

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Main Hospital and
Emergency 
Urgent Care at the Star
214.407.5310
3800 Gaylord Parkway
Frisco, TX  75034

If you have any medical concerns, please contact your physician immediately, a list of our OB/GYN physicians can be found here.  You are also welcome to call our Women’s Services department at 214.407.5510 or visit our department directly.  Our labor and delivery department is located on the second floor of the hospital.  Please enter through the main entrance where valet parking is available.  Our front desk concierge can direct you.

Women’s Center Visitation Guidelines

Labor and Delivery

All visitors must register with photo identification at our Women’s Services check in desk.  In order to maintain a comfortable, safe, and inviting environment for all of our mothers, the healthcare team may limit the number of visitors at any period in time.  Additional visitors are able to rotate from our very comfortable waiting area.  For the health of both our mothers and babies, visitation may be restricted based upon presence of illness, recent exposure to illness, or travel history.

Baylor Frisco is a family centered and welcoming facility.

Operating Room

One support person may be designated to be present in the operating room.

Recovery Room

In the case of a Caesarian Section, the baby and mother will be transferred to a recovery room with one support person in attendance.  The number of visitors allowed in the recovery room will depend on the census in the Labor and Delivery recovery area.

Postpartum

Accommodations will be provided for one adult visitor to stay overnight.  We ask that children under 14 leave the facility by 10:00 p.m.  We provide 2 hours per day as “Nap Time” from 2:00 – 4:00 pm daily.  During this time, we try to limit interruptions to only required care.  We hope to facilitate a calm and quiet atmosphere for you and your family.

Safety and Security

The safety and security of you and your family is a high priority at Baylor Frisco.  A high tech electronic tracking device is placed on your infant in the delivery room so you can be assured that the only people handling your baby will be authorized personnel and you.  Our unit also has additional features in place to ensure a safe and secure experience.

CareView

We provide CareView, a communications system in each room, so that patients can stay connected with friends and family and also enjoy TV entertainment.  This technology also allows our nursing staff to monitor patients and their needs.  You will be able to visit with family and friends and correspond with loved ones via video.  Proud grandparents and friends who may be far away when your baby is born can your new bundle of joy on their computer.  This service is a password-protected service which is controlled by the patient.