Our Mission, Awards, and Accreditations

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Main Hospital and
Emergency 
Urgent Care at the Star
214.407.5310
3800 Gaylord Parkway
Frisco, TX  75034

The mission of Baylor Scott and White Medical Center – Frisco is to provide the opportunity to every individual within Frisco and the surrounding communities the highest standard of quality health care services, designed with excellence and safety foremost, delivered with dignity, and demonstrated with respect to those we serve.

Awards and Accreditations

Guardian of Excellence AwardPress Ganey Guardian of Excellence Award

Date Awarded: 2013-2018
This award honors clients who have reached the 95th percentile for patient experience, engagement or clinical quality performance. Guardian of Excellence Awards are awarded annually to clients who sustain performance in the top 5% for each reporting period for the award year.

High Performing in Hip and Knee Replacement Surgery

U.S. News & World Report

Date Awarded:  August 14, 2018

Center for Excellence for Total Hip and Knee Replacements

The Joint Commission

Date Awarded: 2017, 2018 
Joint Commission experts evaluated compliance with advanced disease-specific care standards and total hip and knee replacement requirements, including orthopedic consultation, and pre-operative, intra-operative and post-surgical orthopedic surgeon follow-up care.  Baylor Scott & White Medical Center – Frisco was recognized for its commitment to provide patient care in a safe and efficient manner.

Center for Excellence for Spinal Surgery

The Joint Commission

Date Awarded:  2018 
Joint Commission experts evaluated compliance with advanced disease-specific care standards and spinal surgery requirements, including orthopedic consultation, and pre-operative, intra-operative and post-surgical orthopedic surgeon follow-up care.  Baylor Scott & White Medical Center – Frisco was recognized for its commitment to provide patient care in a safe and efficient manner.

Dual 5 Star Patient Experience & Overall Quality Rated Hospital

Centers for Medicare & Medicaid Services 

The highest possible overall rating by CMS.  www.cms.gov

Date Awarded:  December 2017

Comprehensive Center for Metabolic and Surgery Patients

MBSAQIP National Quality Program

Date Awarded: 2009, 2018
Comprehensive Center Accreditation

Acknowledges commitment to providing and supporting quality improvement and patient safety efforts for metabolic and bariatric surgery patients.  As an accredited program Baylor Scott & White Medical Center – Frisco demonstrates yearly that the center meets the needs of patients by providing multidisciplinary, high-quality, patent-centered care.

Best Place to Work in Dallas Fort Worth – Large Division

Dallas Business Journal 

Awarded:  2018

Texas Hospital Quality Improvement Award

Date Awarded: 2013-2014
Baylor Scott & White Medical Center – Frisco was honored by TMF Health Quality Institute with a Silver Award for demonstrably improved patient safety and clinical outcomes.

Best Hospital in Frisco

Date Awarded: 2014
Baylor Scott & White Medical Center – Frisco was voted “Best Hospital” by readers of Living Magazine.

Best Hospital in Frisco

Date Awarded: 2013-2017
Baylor Scott & White Medical Center – Frisco was voted “Best Hospital” by readers of Frisco Enterprise, Frisco Style and Celina Record.

The Joint Commission Accreditation

Accredited Since: 2003
The nation’s main standards-setting and accrediting body in health care.

Press Ganey Summit Award

Date Awarded: 2007-2013
Baylor Frisco has earned the Press Ganey Summit Award each year for outstanding patient satisfaction.

Best Place to Have a Baby in Collin County

Date Awarded: 2011
Our Women’s Center was voted the “Best Place to Have a Baby in Collin County” by Dallas Child Magazine.

Best Emergency Room

Date Awarded: 2011
Baylor Frisco was voted the Best Emergency Room by Frisco Enterprise.

HealthStream Research Excellence Through Insight Award

Date Awarded: 2010
Baylor Frisco earned the HealthStream Research Excellence Through Insight Award for outstanding physician satisfaction.

Date Awarded: 2006
Baylor Frisco recognized for overall employee satisfaction.

Top 20 Most Beautiful Hospitals

Date Awarded: 2009
Baylor Frisco was named one of the Top 20 Most Beautiful Hospitals in America by Solient Health.

Best Companies to Work for in Texas

Date Awarded: 2007
Recognized among the top 50 “Employers of Choice” by Texas Association of Business.

Dallas 100

Date Awarded: 2005-2010
Southern Methodist University Cox School of Business recognized Baylor Frisco as among the fastest growing companies in the Dallas/Fort Worth Metroplex.

Business Ethics Award

Date Awarded: 2009-2010
Baylor Frisco was recognized as a finalist for commendable business ethics by the Greater Dallas Business Ethics Committee.

Best Physician Owned Hospitals

Date Awarded: 2009
Baylor Frisco was rated by patients as one of the 32 best physician owned hospitals in the United States for patient safety and quality, as published by Becker’s Healthcare Magazine.

Best of Business

Date Awarded: 2009
Baylor Frisco was ranked among the top businesses in Frisco, Texas and recognized for exemplary patient care by Frisco Style Magazine.

Top 10 for Patient Satisfaction

Date Awarded: 2009
Ranked among the Top 10 hospitals in Texas for patient satisfaction, by Consumer Reports.

Top 100 Places to Work in Healthcare

Date Awarded: 2010
Becker’s Healthcare Magazine ranked Baylor Frisco among the Top 100 Places to Work in Healthcare, for promoting teamwork, professional development and quality patient care.

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